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Justin Untersteiner joined Ahpra as Chief Executive Officer in April 2025.
Justin is an experienced senior executive who has delivered strategic transformation initiatives across a range of complex national organisations in the government and not-for-profit sectors, in a career focusing on consumer protection and public safety.
Justin has led major compliance and regulatory programs at the Australian Taxation Office (ATO) and, more recently, at the Australian Financial Complaints Authority (AFCA), as well as guiding initiatives that have contributed not only to efficiency and effectiveness but also to more inclusive workplaces.
At AFCA - the national financial ombudsman - Justin designed and led a significant change program that included a major IT transformation project, a data and analytics uplift, and the design and implementation of a new industry funding model, along with delivering numerous positive changes that improved the organisation's operations and efficiency.
A passionate advocate for gender equality and known for publicly challenging social norms and outdated organisational systems, he led initiatives that enhanced AFCA’s award-winning workplace culture.
He also successfully built the Compensation Scheme of Last Resort (CSLR), which is now delivering compensation to consumers who are the victims of misconduct by insolvent financial firms.
Justin holds a Bachelor of Laws (Honours) from Queensland University of Technology (QUT) and is a Graduate Member of the Australian Institute of Company Directors.
Nicole Brady is Ahpra’s Executive Director, Corporate Affairs and Regulatory Governance. Her directorate leads communications and media, external engagement and the regulatory governance that supports the 15 National Boards.
Joining Ahpra in January 2026, Nicole previously led reforms across the Victorian health system and was the state’s representative in national health leadership forums charged with improving Australian healthcare. She was a key leader in the Victorian response to the COVID-19 pandemic following her work to establish the state’s inaugural safety and quality agency, Safer Care Victoria.
Before her roles in health and government, Nicole was a senior journalist and editor at The Age newspaper, covering many areas including politics, health, social justice and was a newsroom leader at times of major international events.
Nicole holds a Master of Public Health and Bachelor of Arts from the University of Melbourne. She is a Graduate of the Australian Institute of Company Directors.
Helen Townley leads Ahpra’s Health Workforce Directorate, which encompasses Registration, Business Transformation Implementation, the Aboriginal and Torres Strait Islander Health Strategy Unit, and Policy, Accreditation and Research functions. Together, these directorate streams support the regulation of more than 950,000 health practitioners and 190,000 students across Australia, enabling safe and effective healthcare delivery to communities nationwide.
Helen brings a legal and policy background, with degrees in law and psychology, as well as a Master of Public Administration. After beginning her career in law, she transitioned into health policy, initially focusing on public and environmental health before specialising in health workforce and regulatory reform.
She is deeply committed to building a sustainable and capable health workforce. Her work is guided by a strong focus on improving access to healthcare through evidence-informed policy, user-centred regulatory processes, and collaborative leadership that prioritises harm prevention and community wellbeing.
Monica Lambley leads the Health Regulation directorate, accountable for Ahpra’s core functions of notifications, compliance, administrative complaints and the regulatory response unit. This directorate ensures safe practice by managing concerns raised about health practitioners and students, and by assessing and managing safe practice in emerging areas of healthcare.
Since joining Ahpra in 2012, Monica has held several senior leadership positions, most recently as National Director Notifications.
Deeply committed to person-centred regulation, Monica champions fair, humane, and transparent processes that strengthen health practice across Australia. She has been instrumental in shaping improved experiences through the design, development and implementation of programs to deliver better outcomes for notifiers and practitioners.
Monica holds degrees in business and law, a postgraduate certificate in legal practice, and an MBA majoring in strategy and leadership. Prior to joining Ahpra, she worked in human resource programs at Queensland Health and in London recruiting nurses and midwives for the National Health Service.
Mark Edwards joined Ahpra in September 2018 as the Executive Director, People and Culture.
Prior to joining Ahpra, Mark worked within the transport and infrastructure industry in NSW holding senior HR leadership positions and was responsible for leading large scale reform and transformation projects during a period of significant organisational change. During his career, Mark has had extensive experience in the design and delivery of strategic people programs that have contributed to improved organisational performance and positive workplace cultures.
Mark holds a Bachelor of Arts from the University of NSW and a Masters of Human Resources and Industrial Relations from the University of Sydney.
Mike Rillstone joined Ahpra in July 2024 as Chief Technology Officer, bringing extensive experience in digital leadership across complex public and private sector organisations. He leads Ahpra’s Technology and Data functions, with responsibility for strengthening digital foundations, optimising technology investment, and enabling data driven decision making to support regulatory assurance, organisational performance and the work of the National Boards.
Mike is an experienced digital executive who has supported CEOs, Boards and Ministers in navigating strategic and operational technology challenges. His career experience spans the healthcare, insurance, social services and defence sectors.
Prior to joining Ahpra, Mike was Australian Managing Director at Atos - Eviden, where he led national operations delivering major enterprise software platforms into defence. He has also served as Chief Executive Officer and Chief Information Officer for Healthshare and NSW Health, with responsibility for large scale shared services and enterprise transformation programs across eHealth and corporate systems.
Mike holds a Master of Science (First Class Honours) and postgraduate qualifications in Business and Technology.
Dr Jamie Orchard is Ahpra’s General Counsel and leads its National Legal Practice, an inhouse team of more than 100 lawyers and professional staff.
Jamie has specialised in regulatory law and dispute resolution throughout his 35-year career as a lawyer. He has held senior executive positions in regulators and dispute resolution bodies in Australia and overseas.
Jamie holds a Doctor of Juridical Science in the field of natural justice in dispute resolution.
