Ahpra portal help centre
Changes to Ahpra online service
As part of our recent system upgrade, we’ve made some changes to our online services including:
- a new Ahpra portal for health practitioners, applicants and authorised representatives
- improved security with multifactor authentication.
Search the help centre for information, guided videos and step-by-step instructions on how to set up and use our new online services.
What these changes mean for you
If you’re renewing your registration
If you’re renewing or need to make changes to your registration, the process will be different this year.
Before you start, you need to move your account to the new Ahpra portal and set up multifactor authentication.
If you need to make changes to your existing registration or have previously been registered, you need to move your account to the new Ahpra portal and set up multifactor authentication.
If you’re applying for registration for the first time
If it’s your first time applying, or you’re an authorised representative (but not a registered health practitioner), you need to create your account to set up your Ahpra portal.
If you’re an authorised representative
If you’re an authorised representative and a registered health practitioner, you will use your personal Ahpra portal as an authorised representative. If you’re not a registered health practitioner, you will need to create your account to set up your Ahpra portal. We will link the details of your nominated cases once the applicant has nominated you.
Get started with the Ahpra portal
Help and support
Please note we’re currently experiencing a high volume of calls. We recommend using our how to guides or reading through our FAQ resources if you’re having trouble moving to or setting up your Ahpra portal.