Contact us

Technical support and contact information

On Saturday 28 and Sunday 29 June, our phone lines will be open from 9am-5pm AEST.

On Monday 30 June and Tuesday 1 July, the phone lines will be open 8am-8pm AEST.

Support for registered health practitioners in setting up your Ahpra portal, logging in and setting up multifactor authentication.

Ahpra portal help centre

Step-by-step instructions on setting up your multifactor authentication.

Multifactor authentication

Support for graduates and internationally qualified health practitioners in creating a new Ahpra portal and setting up multifactor authentication.

Ahpra portal help centre

For registration applications supporting documents

Upload documents

For all other documents you can send via mail

Ahpra mailing addresses

For non-urgent registration support, account support, general questions or feedback, complete our online form.

Online enquiry

Call Ahpra on 1300 419 495
Mon to Fri 9am – 5pm (local time)

Ahpra's international number
+61 3 9125 3010
Mon to Fri 9am – 5pm (AEST/AEDT)

Call TSI National on 131 450  (free service)

TIS National website

If you are deaf, or have a hearing or speech impairment, you can call us through the National Relay Service.

National Relay Service

PUBLIC SAFETY

Some types of healthcare complaints are handled by different organisations.

Find the right place for your concern.

If you’re unhappy with our service or the way we’ve handled your complaint see Complaints about Ahpra.

For all media requests visit the Ahpra media enquiries page.

For information to help if you need to issue or serve a subpoena, warrant or other court order (Process) on Ahpra or a National Board, see Subpoenas, warrants and other court orders to produce documents.