Proof of identity

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About registration

Waiting on your secure link?

It can take up to 48 hours for your link to come from InstaID+. Remember to check your junk or spam folder.

If it’s not there, please make an online enquiry. This is the best way to request a new link.

Please do not contact InstaID+, they cannot send you a new link.

Moving to the next assessment stage

Once you’ve completed your identity check, InstaID+ will send us your results.

Your application tracker might not move immediately, because we could be waiting on other results such as criminal history or a certificate of good standing from another regulatory body, or we are in the process of assigning your application to a case officer.

Please do not contact InstaID+, they cannot resend your results.

Checking your identity with InstaID+

Everyone applying for registration must go through an identity check. We do this using InstaID+, a secure independent provider.

After you submit your application, InstaID+ will email you a secure link to complete your proof of identity check online.

It can take up to 48 hours for your link to come from InstaID+.

When you get the link, you have 30 days to complete your identity check. If you don't complete it within 30 days, we will withdraw your application and refund your registration fee.

You can do the proof of identity check from your desktop with a web camera or using your mobile phone.

As part of the check, you'll be asked to take a selfie photo of your face with your photo ID and take photos of your identity documents. If you have changed your name, you will also need to provide evidence of this.

InstaID+ will check your documents in real-time for authenticity and tampering. Facial recognition and liveness test are completed, and your identity details are checked for validity against the databases held by the authorities that issued your documents.

If there are any follow up questions needed for your identity check, InstaID+ Customer Support will contact you directly.

If you do not receive your link after 48 hours, please check your junk or spam folder. If it’s not there, please contact us by making an online enquiry. This is the best way to request a new link.

Before you start your proof of identity check with InstaID+, make sure you have the right identity documents ready. You can find which documents you can use on this page.

Applying for registration from Australia

If you are applying for registration from within Australia, you will need to show us documents to prove your identity. See below for examples of acceptable documents in each category.

One ‘commencement of identity’ document [?]
One ‘primary use in the community’ document [?]
Two ‘secondary use in the community’ documents [?]
Evidence of a change of name or name variation (if needed)

Unless you give us a change of name document, we will register you using the name on your ‘commencement of identity’ document. This will also be the name published on the Register of practitioners.

Commencement of identity documents

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Australian birth certificate
Australian passport (cannot be expired)
Australian citizenship certificate
Current Australian visa with a foreign passport
ImmiCard
Document of Identity issued by Department of Foreign Affairs and Trade
Certificate of Identity issued by the Department of Foreign Affairs and Trade to refugees and non-Australian citizens for entry into Australia
Evidence of Residence status

Primary use in the community documents

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Australian driver’s licence
Australian marriage certificate
Overseas passport – cannot be expired
Proof of Age or Photo ID – issued by the Australian Government and must be current, showing your name, date of birth and your signature

Secondary use in the community documents

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Medicare card
Bank card – the system automatically masks your card number for privacy
Credit card or debit card – the system automatically masks your card number for privacy
Enrolment with the Australian Electoral Commission
Tertiary student photo ID – must be issued from an Australian institution
Document of Identity issued by DFAT
Foreign government issued documents – such as a birth certificate, marriage certificate, driver’s licence or identity card. If it has been uploaded as ID in another section of the application, it cannot be used again. If it is in a foreign language, then you must also upload an official English translation.
Australian government issued occupational license photo ID
Security guard/crowd control licence
High risk license photo ID card (government issued)
NDIS worker screening photo ID card (government issued)
Evidence of right to an Australian government benefit
Australian government issued seniors card including DVA.
ATO issued tax document – such as a notice of assessment or confirmation letter of tax file number. These documents must be from the Australian Tax Office and include your name and address.
Consular photo identity card
Police officer photo identity card
Australian Defence Force photo ID card
Australian Government photo ID card
Trusted referees report
Aviation security identification card
Maritime security identification card
Credit reference check
Certified academic transcript from an Australian university
Convention travel document secondary
Certificate of identity issued by DFAT.

Applying for registration from outside Australia

If you are applying for registration from outside of Australia, you will need:

Passport (an EU card is not acceptable)
At least two of the following documents:
- Current Australian visa (Australian visa current at time of entry to Australia. This must be provided along with your foreign passport)
- Driver’s licence (Current driver’s licence issued by a country other than Australia with photo and signature)
- Birth certificate (Full birth certificate, not an extract or birth card).
- Marriage certificate (government issued by the relevant agency)
- Identity card issued by a country other than Australia
Evidence of a change of name or name variation (if required)

Unless you give us a change of name document, we will register you using the name on your passport. This will also be the name published on the Register of practitioners.

Proof of identity for applicants from outside Australia – FAQs

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Can I be registered without living in Australia?

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Yes. So long as you have the right identity documents, you can go through the proof of identity check with InstaID from anywhere in the world. If you pass the proof of identity check, meet all the other registration requirements and are considered suitable for registration, you can be registered while you are outside of Australia.

We no longer require applicants to present in person in Australia to do their identity check.

Am I required to obtain a visa before receiving registration?

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You do not need to have a visa to receive registration. You can use a visa as a form of identity to meet the proof of identity requirements. Overseas applicants who wish to work in Australia will need to obtain the relevant documents as outlined on the Australian Border Force website.

Can my registration start when I start my employment in Australia?

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Yes, please let your Regulatory Officer know if you want to delay your registration start date and they will advise you if this is possible.

Your registration start date cannot be:

backdated to a time before your registration is granted, or
more than 90 days in the future.

I do not meet the Proof of identity requirements: outside Australia, can I still be registered?

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No, to be eligible for registration, you must either meet the proof of identity requirements for outside or within Australia, as outlined in the fact sheets.