Reporting concerns in New South Wales or Queensland

Complaints about health practitioners in NSW or Qld

Different arrangements exist for Qld and NSW residents who have concerns about registered health practitioners. If you live in these states and have a concern about a student or a registered health practitioner’s health, conduct or performance you should:

In NSW contact:

• NSW Health Professional Councils Authority website or phone 1300 197 177
  • if your query is about a medical practitioner or student in NSW, phone (02) 9879 2200
• NSW Health Care Complaints Commission website or phone 1800 043 159 or (02) 9219 7444
• Note: for mandatory notifications about a health practitioner or student in NSW you must report the mandatory notification to Ahpra.

In Qld contact:

• Office of the Health Ombudsman (OHO) website or phone 133 OHO (133 646).

Criminal offences in NSW or Qld

If you are concerned that your health practitioner has committed a criminal offence, you must report it to Ahpra.

This applies to all states and territories in Australia, including NSW and Qld.

Some criminal offences are breaches of the National Law. These include someone claiming to be a registered health practitioner (when they are not) and unlawful advertising.

To learn more, or to notify us of your concern, visit our Reporting a criminal offence and What’s an offence under the National Law pages.