Released: 14 November 2022
Closed: 11 December 2022.
We have published new information to help you advertise responsibly and understand your legal obligations when advertising cosmetic surgery.
We need your help to make cosmetic surgery safer for patients. Tell us if you see unsafe practice or patient harm.
You can make reports to the Cosmetic Surgery Hotline – 1300 361 041. You can also lodge a notification online.
The National Law provides protection from liability for making notifications in good faith. You can also make a confidential notification where we will not pass your details to the practitioner who is the subject of the complaint.
Making a notification is not a breach of your professional etiquette or ethics. It is consistent with professional conduct and your ethical responsibilities. It is the right thing to do.
Here are some examples to help you decide when and what type of concerns should be raised with us.
Dr A, a specialist plastic surgeon, has recently seen three separate patients seeking revision surgery following abdominoplasty performed by the same practitioner, Dr B. All three patients were experiencing chronic pain. Dr A has determined that, in each patient, too much skin was removed causing tightness and pain and restricting their normal range of movement. All three patients had significant scarring and poor repositioning of their belly buttons. Dr A is concerned about the poor surgical outcomes she’s observed and considers that Dr B’s practice represents a significant departure from the accepted standard of care. Dr A should raise her concerns with Ahpra to protect the public.
Dr C, a medical practitioner working in a busy emergency department, is caring for Patient D. Patient D was brought in by paramedics with serious complications following liposuction and butt lift surgery. Investigations confirm that Patient D’s liver has been perforated during the liposuction procedure. Dr C is concerned that the practitioner who performed Patient D’s surgery is practising in a way that represents a significant departure from accepted professional standards and has contributed to significant harm. Dr C should raise their concerns with Ahpra to protect the public.
Nurse E, a registered nurse working in a popular cosmetic surgery clinic, is concerned about the behaviour of Dr F, a doctor at the clinic. Nurse E has seen Dr F take pictures and videos of patients while they were under sedation. Dr F has been making jokes, dancing and talking to the camera while performing liposuction surgeries. Dr F also regularly asks Nurse E to provide aspects of care and treatment prior to surgery which are not within Nurse E’s scope of practice. Nurse E is concerned that Dr F is not focusing on patients during surgery and is putting patients at serious risk of harm. Nurse E should raise their concerns with Ahpra to protect the public.
Nurse G, a registered nurse working in a busy emergency department, is caring for Patient H, who recently had liposuction and has presented to emergency with a high fever and pain at the surgery site. Patient H has contracted an infection during or after surgery and the incision is not healing. Nurse G learns that Patient H underwent this procedure at the doctor’s home office. Patient H has mentioned that she sought help from the doctor who performed the surgery but he hasn’t returned her calls. Nurse G is concerned that the surgery may have been performed at an unlicensed facility with poor hygiene practices. He is also concerned by the lack of follow up care Patient H has described. Nurse G should raise his concerns with Ahpra to protect the public.
Dr J works at a popular cosmetic surgery clinic. He’s had concerns about another doctor at the clinic, Dr K, for some time. He feels Dr K takes unacceptable shortcuts and doesn’t follow infection control guidelines. Her rate of post-surgery complications, including infections, is much higher than anyone else working at the clinic. Dr J has tried raising concerns with the clinic director, but he hasn’t seen Dr K change her behaviour or practices and her patients are still contacting the clinic with issues. Dr J isn’t sure what else he can do to protect patients and is considering raising his concerns with a journalist investigating the cosmetic surgery sector. He decides to seek advice from a colleague, another surgeon who works at a public hospital. His colleague confirms that Dr J should raise his concerns with Ahpra to protect the public.
The Medical Board of Australia has issued practice and advertising guidance for medical practitioners who provide cosmetic medical and surgical procedures. These guidelines are being reviewed. Until then, the below guidelines apply.