Ahpra Practitioner information exchange access support

Support

On this page you’ll find information to help you trouble shoot access issues to the Ahpra Practitioner information exchange (PIE).

The Ahpra PIE login is where organisations who have entered into a data usage agreement can check practitioner registration details via the Practitioner Information Exchange or Multiple Registration Check.

To use this service, you need to subscribe and receive a User ID and password.

If you’re interested in this service, please email the Data Exchange team.

The Ahpra PIE login allows subscribed users to:

Check practitioner registration status and information
Convert legacy registration numbers

If you are an authorised representative for an applicant or practitioner and want to check their application, you’ll need to log in via the Practitioner portal.

PIE account FAQs

What is my User ID?

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Your PIE login User ID is an email address registered to the account.

If you can’t remember the email address, you can complete an online enquiry form and select ‘Online Service – employer’ as the category type or call us on 1300 419 495 (within Australia).

I’ve forgotten my User ID, where do I find it?

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Your User ID is an email address registered to the account. If you can’t remember the email address, please contact Ahpra.

I’ve forgotten my password, what do I do?

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If you’ve forgotten the password to your account, you will need to reset it.

Go to the PIE password reset page, enter in your User ID and Date of Birth and follow the prompts.

The service isn’t loading, what do I do?

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First, ensure the device you are using meets the system requirements, or if possible, try a different device. If you still experience issues, please contact Ahpra.