Logging in to your new Ahpra portal for the first time
This information is for registered and previously registered health practitioners. You already have an account with Ahpra.
If you’re a new applicant, or an authorised representative (who is not a registered health practitioner), learn how to create an account to set up your Ahpra portal.
2025 medical renewal
Renewal for medical practitioners with general, specialist or non-practising registration is now open.
Welcome to your new Ahpra portal
The new Ahpra portal is the central place where you can renew and manage your registration. The portal has a range of features to make it easier to manage your registration including:
- a personalised dashboard
- access to a new quicker and easier renewal application
- access to new forms to help manage your registration and download registration certificates, and
- improved security through multifactor authentication.
There are a few steps involved when you log in to your new portal for the first time, including setting up multifactor authentication.
Before you get started
Make sure you have the following ready before you start:
- your Ahpra username and password
- a laptop or desktop computer to set up your Ahpra portal
- an Apple or Android mobile phone with access to the App Store or Google Play store to download the Google Authenticator app
- your password for your Apple Account or Google Account.
Check these Troubleshooting tips if you have any issues.
Logging in for the first time
Watch our how to video and complete the following steps
Verify your details
- Click ‘Log in to Ahpra portal’ button on the Login page.
- Enter your current username.
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Your username is either a 10-digit number or your email address. You can find your 10-digit or email username on last year’s renewal reminder. If your username is an email address, and you don’t remember it - try using the email address you’ve received correspondence from us in the past.
If you still can’t login, contact us. Please note we are experiencing high volume of calls and there may be extended wait times.
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Your username is either a 10-digit number or your email address. You can find your 10-digit or email username on last year’s renewal reminder. If your username is an email address, and you don’t remember it - try using the email address you’ve received correspondence from us in the past.
- Enter your password. If you don’t know your password you can reset it.
- Click ‘Next
- Enter your date of birth on the security check screen.
- If your username, password and date of birth match our records, you will get an email verification to the email we have on our records.
Confirm your email
The email you use to verify your account will become your new username (if it isn’t your username already).
- Click OK if the email address we have on file is correct. Click ‘That’s not my email' if the email address is wrong. Enter your preferred email in the Update your email screen to update your username.
- Check your email for a verification email and click the link in the verification email. If the email is not in your inbox, check your junk or spam folder.
Once you’ve completed this first part, you will be prompted to set up multifactor authentication.
Set up multifactor authentication
Multifactor authentication is an extra layer of security to protect your Ahpra account. You might also know it as two-step verification.
You need to link an authenticator app to your account to set this up.
This app generates a one-time 6-digit code. Each time you log in, you’ll enter:
- Your username
- Your password
- The 6-digit code from the app