Frequently Asked Questions
Make a web enquiry
Make a complaint about a health practitioner
Make a complaint about AHPRA
For general enquiries and registration enquiries you can submit a query using our web enquiry form or call us (see below).
Use the web enquiry form.
Within Australia call 1300 419 495
From outside Australia call +61 3 9275 9009
Opening hours: Monday to Friday 9:00am – 5:00pm (Australian Eastern Standard Time).
Please note Australian time zone differences are applied to opening hours where daylight savings is observed.
Do you have a concern or complaint about a health practitioner? Anyone can make a complaint about a health practitioner’s health, conduct, or performance. In the National Scheme, we call a complaint about a registered health practitioner a ‘notification’. To make a complaint about a health practitioner see Make a complaint.
Would you like to make a complaint about AHPRA? To make a complaint, please use the complaint form and follow the procedure detailed in the complaint handling policy. See Complaints about AHPRA.
For all media enquiries: (03) 8708 9200. For all other enquiries, please call our customer service team on 1300 419 495.
Our media team is not able to answer questions from individual practitioners about their registration or renewal.
You can engage with us on twitter (@AHPRA). Please refer to Engaging with AHPRA on social media for more information about the type of information we can and can’t publish publicly, as well as the rules of how to interact with us via social media.
You can submit your registration or make an enquiry in person at the following locations:
Monday to Friday 9:00am - 5:00pm
Monday to Friday 8:00am - 4:30pm