Support services

Support services are available for people involved in our processes.

Listed below for practitioners and the public are independent support services in the following groups:

Practitioners who have had a concern raised about them are encouraged to contact their insurer, professional association or legal adviser for guidance and support.

We're here to help

Online enquiry Call 1300 419 495 Our service charter

Practitioner support services

PRACTITIONER SUPPORT

Medical practitioner support

Doctors and medical students in all states and territories can access a wide range of tailored support services through a national network of doctors’ health advisory and referral services.

PRACTITIONER SUPPORT

Dental practitioner support

1800 377 700

Dental Practitioner Support is a 24/7 national independent support service for all dental practitioners and dental students experiencing health and wellbeing issues.

PRACTITIONER SUPPORT

Nurse & Midwife Support

1800 667 877

Nurse & Midwife Support is a 24/7 national independent support service for nurses, midwives and students of nursing and midwifery experiencing health issues.

PRACTITIONER SUPPORT

Pharmacists' Support Service

1300 244 910
7 days — 8am to 11pm (AEDT)

Pharmacists' Support Service is a national independent health and wellbeing support service for pharmacists, pharmacy interns and students of pharmacy.

PRACTITIONER SUPPORT

Support for all professions

The Essential Network (TEN) for Health Professionals is designed by health professionals, for health professionals, and provides support to navigate burnout and maintain good mental health.

General support services

GENERAL SUPPORT

13YARN

13 92 76

13YARN is a 24/7 national service offering confidential support with a trained Lifeline Aboriginal and Torres Strait Islander Crisis Supporter for First Nations people who are feeling overwhelmed or having difficulty coping.

GENERAL SUPPORT

Beyond Blue

1300 22 4636

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

GENERAL SUPPORT

Black Dog

The Black Dog Institute website has information on symptoms, treatment and prevention of depression and bipolar disorder. 

GENERAL SUPPORT

Headspace

1800 650 890

Headspace has a free online and phone service that supports young people aged between 12 and 25, and their families, going through a tough time.

GENERAL SUPPORT

Lifeline

13 11 14

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24-hour crisis support and suicide prevention services.

GENERAL SUPPORT

MensLine

1300 78 9978

MensLine Australia is a professional phone and online support and information service for Australian men.

GENERAL SUPPORT

MindSpot Clinic

1800 61 44 34

MindSpot Clinic is an online and phone clinic offering free assessment and treatment services for Australian adults with anxiety or depression.

GENERAL SUPPORT

QLife

1800 184 527

Qlife is a national service which provides anonymous and free LGBTI peer support and referral from 3pm to midnight, every day.

GENERAL SUPPORT

SANE Australia

1800 18 7263

SANE Australia provides information about mental illness, treatments, where to go for support and help for carers.

GENERAL SUPPORT

Support After Suicide

(03) 9421 7640

Support after Suicide provides information, resources, counselling and group support to those bereaved by suicide. Also education and professional development to health, welfare and education professionals.

Translation and accessibility services

Translating and Interpreting Service

13 14 50

The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Immigration and Border Protection.

National Relay Service

133 677

The National Relay Service provides service access for deaf and hearing impaired people.

Vision Australia

1300 84 74 66

Vision Australia supports people who are blind or have low vision to live the life they choose.