New Ahpra operating system coming online

20 Feb 2025

Ahpra is introducing a new case management operating system this year.

The system will deliver a new Ahpra portal for practitioners and digital smart forms for all new applicants and registration renewals, making it easier, faster and more secure to apply for registration.

The new system includes an online biometric identity verification service that will replace the current intensive, manual process for easier, faster registration for international applicants. Other features include a new two-step verification for enhanced security, improved and easier-to-use ‘Raise of Concern’ forms for notifications, and a new data model that will better identify trends.

Ahpra’s current operating system has been in place since the National Registration and Accreditation Scheme began in 2010.

The new system allows Ahpra to better meet its operational requirements and the performance outcomes expected of a modern regulator.

Ahpra now regulates more than 920,000 practitioners which is nearly double the number when the scheme began 15 years ago. The demands for Ahpra services grow each year. This new operating system is designed to provide greater capacity to meet the increased workload and better serve practitioners, applicants and students.

The new operating system is planned to go live on 17 March 2025. Additional upgrades will go online throughout 2025.

Contact us

• Media enquiries: (03) 8708 9200 or media@ahpra.gov.au