17 Mar 2020
Join Dr Gerald B. Hickson in the latest episode of Taking care, a podcast of the Australian Health Practitioner Regulation Agency (Ahpra) and the National Boards.
Dr Hickson is a paediatrician and founder of the Center for Patient and Professional Advocacy at Vanderbilt University in Nashville, Tennessee. Since 1990, his research has focused on why patients and families choose to complain about, or file suit against, health practitioners and how to identify and intervene with high-risk practitioners.
In this episode, Dr Hickson joins host Susan Biggar to talk about the ‘culture of safety’: how to promote it and how to address behaviours that undermine it. They discuss approaches for recognising high risk practitioners and methods for mitigating or preventing those risks. Dr Hickson also highlights the importance of open disclosure and feedback in achieving safer, more satisfactory outcomes.
Listen to this important conversation that expands the scope of healthcare delivery beyond the practitioners to also include those receiving care, and their families.
The Taking care podcast series offers professional and consumer perspectives on current issues and common questions about public safety in healthcare. Download and listen to the latest Taking care podcast episode today. Ahpra releases a new episode every fortnight, discussing current topics and the latest issues affecting safe healthcare in Australia. You can also listen and subscribe on Spotify, Apple Podcasts and by searching ‘Taking Care’ in your podcast player.