Our staff are here to help you before, during or after the complaints process. They can help answer your questions or direct you where you can go for additional support.
1300 419 495
If you have any questions about the process or you need further information about making a complaint or raising a concern you can contact an officer at AHPRA by calling 1300 419 495 or make a web enquiry.
Where you can find additional help and support
If you feel that additional support is needed, the following agencies may be able to help you.
1300 22 4636
Beyondblue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.
Black Dog Institute
The Black Dog Institute website has information on symptoms, treatment and prevention of depression and bipolar disorder.
1800 650 890
Headspace has free online and phone service that supports young people aged between 12 and 25 and their families going through a tough time.
13 11 14
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
1300 78 9978
MensLine Australia is a professional phone and online support and information service for Australian men.
Mindhealthconnect is an innovative website dedicated to providing access to trusted, relevant mental healthcare services, online programs and resources.
1800 61 44 34
MindSpot Clinic is an online and phone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.
National Relay Service
The National Relay Service provides service access for deaf and hearing impaired people.
Translating and Interpreting Service
13 14 50
The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Immigration and Border Protection for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
1800 18 7263
SANE Australia provide information about mental illness, treatments, where to go for support and help for carers.
Support after Suicide
(03) 9421 7640
Support after Suicide provide information, resources, counselling and group support to those bereaved by suicide. Education and professional development to health, welfare and education professionals.
1300 84 74 66
Vision Australia, supporting people who are blind or have low vision to live the life they choose.