Australian Health Practitioner Regulation Agency - Practitioner support services
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Practitioner support services

If you are the subject of a concern the National Boards and Ahpra encourage you to contact your insurer or legal adviser. You may also choose to contact your professional association. They have a lot of experience dealing with notifications and can provide help and support through the process.

Practitioner feedback has made clear that having a concern raised about you can be very stressful. Practitioners have also emphasised the value of having support through the process. We have published a list of possible support services below.

You can also watch our video for answers to the common questions you may have when a concern is raised about you.

TEN – The Essential Network for Health Professionals

The TEN – The Essential Network for Health Professionals is designed by health professionals, for health professionals, and provides support to navigate burnout and maintain good mental health

Dental Practitioner Support

1800 377 700

Dental Practitioner Support is a national independent support service for all dental practitioners and dental students experiencing health and wellbeing issues. Callers to the 24/7 service do not have to give their name and can seek support anonymously.

Doctors and medical students in all states and territories can access a wide range of tailored support services through a national network of doctors’ health advisory and referral services.

Confidential advice and support is available on the following helplines: 

  • New South Wales (02) 9437 6552
  • Australian Capital Territory 1300 374 377
  • Victoria (03) 9280 8712
  • Tasmania 1300 374 377
  • South Australia and the Northern Territory (08) 8366 0250
  • Queensland (07) 3833 4352
  • Western Australia (08) 9321 3098

Visit the drs4drs website to find out more.

These services are funded by the Board but are administered at arms’ length from the Board and Ahpra.

Nurse & Midwife Support

1800 667 877

Nurse & Midwife Support is a national independent support service for nurses, midwives and students of nursing and midwifery experiencing health issues.


Pharmacists' Support Service

1300 244 910

The Pharmacists' Support Service (PSS) works on the principle of pharmacists supporting pharmacists. It is a service that aims to provide phone support to pharmacists and pharmacy interns and students. The service is completely independent of the National Board and AHPRA and the volunteers who take the calls are all pharmacists who are trained in how to support their colleagues.

Page reviewed 2/11/2023