AHPRA in numbers

Registration icon

Registration

 

  • 744,437 health practitioners in 16 professions registered in Australia in 2018/19
  • There were over 41,000 more registrants in 2018/19 than last year (up from 702,741)
  • 93,079 applications for registration received across all professions
  • 182,657 students studying to be health practitioners through an approved program of study or clinical training program
  • 96,124 domestic and international criminal history checks made
  • 5,144 (5.4%) of these found disclosable court outcomes. Applicants were granted registration when the nature of their disclosable court outcome had little relevance to their ability to practise safely and competently.
  • 96.5% of registrants completed an online workforce survey at renewal
  • 99.2% of registrants renewed and completed their registration online

 

Notifications icon

Notifications

 

  • 9,338 notifications were lodged with AHPRA about health practitioners in 2018/19
  • 15,858 notifications were lodged overall (including complaints managed by the Health Professional Councils Authority in NSW and the Office of the Health Ombudsman in Queensland)
  • 1.7% of all registered health practitioners were the subject of a notification
  • 14.3% increase in notifications received by AHPRA
  • 75.7% of finalised ‘immediate actions’ – for the most serious risks to public safety – led to restrictions on registration (such as suspension, conditions, undertakings or surrender of registration)
  • 14.7% increase in mandatory notifications (excluding Qld data as reporting method changed)
  • 26.4% more notifications were closed by AHPRA in 2018/19 than in the previous year (8,979 closures).

 

Monitoring restrictions on practitioners icon

Monitoring restrictions on practitioners

 

  • 2,584 practitioners were monitored for health, performance and/or conduct
  • 89 conditions or undertakings listed in our National restrictions library, which are used to restrict registration to protect the public

 

Criminal offences icon

Criminal offences

 

  • 668 advertising-related complaints received
  • 11 new offence complaints relating to practice; 12 were closed following investigation
  • 369 offence complaints received relating to title protection; 345 closed following investigation
  • 12 cases of someone falsely claiming they, or someone else, was a registered health practitioner

 

Board and committee appointments icon

Board and committee appointments

 

  • This year, there were a total of 501 appointments made:
    • 103 Ministerial appointments of National Board member 
    • 242 National Board appointments of national committee and panel members
    • 55 Ministerial appointments of state, territory or regional board members
    • 101 National Board appointments of state, territory and regional committee members

 

Responding to inquiries icon

Responding to inquiries

 

  • AHPRA received an average of 1,555 phone calls and 230 web enquiries each work day
  • Our customer service teams resolved 94.6% of telephone calls at first contact
  • 95% of callers responded with ‘very satisfied’ when asked to rate their interaction with our customer service team
  • 481 media enquiries responded to
  • 265 freedom of information applications were finalized

 

Communicating and informing icon

Communicating and informing

 

  • 60 media releases issued
  • ​54 Board newsletters published
  • 58 court and tribunal summaries published
  • 24,389 Facebook likes, up 21.6% from last year
  • 8,608 Twitter followers, up 13.7% from last year
  • 32,805 LinkedIn followers, up 128.4% from last year
  • 31,100 interactions (likes, shares and comments) made on our social posts
  • 47,176 views of our videos on YouTube, with over 48,803 minutes watched

 

For more information about how we have performed, and to download our latest annual report, see the 2018/19 the annual report.

 
 
Page reviewed 15/11/2019