AHPRA in Numbers

Registration

Registration

  • 702,741 health practitioners in 15 professions registered in Australia in 2017/18
  • There were over 23,800 more registrants in 2017/18 that last year (up from 678,938)
  • 73,759applications for registration received across all professions
  • 161,114 students studying to be health practitioners through an approved program of study or clinical training program
  • 78,407 domestic and international criminal history checks made
  • 3,336 (4.3%) of these found disclosable court outcomes. In the majority of cases, the applicant was granted registration because the nature of an individual’s disclosable court outcome had little relevance to their ability to practise safely and competently.
  • 96.2% of registrants completed an online workforce survey at renewal
  • 99% of registrants renewed and completed their registration online
Statutory offences

Statutory offences

  • 1,043 advertising-related complaints received
  • 14 new offence complaints relating to practice; 18 were closed following investigation
  • 416 offence complaints received relating to title protection; 485 closed following investigation
  • 12 cases of falsely claiming to be a registered health practitioner successfully prosecuted before the courts
Monitoring and compliance

Monitoring and compliance

  • 2,752 practitioners were monitored for health, performance and/or conduct
  • 70 conditions or undertakings are currently listed in our National restrictions library, which are used to restrict registration to protect the public
Notifications

Notifications

  • 7,276 notifications were lodged with AHPRA about health practitioners in 2017/18
  • 10,934 notifications were lodged overall (including complaints managed by the Health Professional Councils Authority in NSW and the Office of the Health Ombudsman in Queensland)
  • 1.6% of all registered health practitioners were the subject of a notification
  • 3.7% increase in notifications received by AHPRA
  • 68% of finalised ‘immediate actions’ – for the most serious risks to public safety – led to restrictions on registration (such as suspension, conditions, undertakings or surrender of registration)
  • 7.2% increase in mandatory notifications
  • 6.5% more notifications were closed by AHPRA in 2017/18 than in the previous year (7,105 closures).
AHPRA: Supporting the National Boards

AHPRA: Supporting the National Boards

  • 86% of health practitioners responded with ’very satisfied’ when asked to rate their interaction with our customer service teams
  • Our customer service teams resolved 94.2% of telephone calls at first contact
  • AHPRA received an average of 1,433 phone calls and 206 web enquiries each working day, and close to 5,000 calls daily in peak times
  • 183 freedom of information applications were finalized
  • This year, there were a total of 630 appointments made:
    • 45 Ministerial appointments of National Board members
    • 242 National Board appointments of National Committees
    • 115 Ministerial appointments of state, territory or region Board members
    • 228 National Board appointments of state, territory or region Committee membership

For more information about how we have performed, and to download our latest annual report, see the 2017/18 the annual report.

 
 
Page reviewed 10/05/2019