Freedom of Information Disclosure Log

AHPRA is required by section 11C of the FOI Act to publish a disclosure log on its website of all documents released under the FOI Act within 10 working days of the applicant being given access to the documents.

Documents containing the following are exempt from inclusion in the disclosure log:

  • Personal information about any person, if it would be unreasonable to publish the information
  • Information about the business, commercial, financial or professional affairs of any person, if it would be unreasonable to publish the information
  • Other information of a kind determined by the National Health Practitioner Privacy Commissioner, if it would be unreasonable to publish the information
  • Any information if it is not reasonably practicable to publish the information under this section because of modifications necessary to delete information as described above.

Please note:

Most FOI requests to AHPRA are made by individuals in relation to their notifications. These releases do not meet the criteria for public release in this disclosure log.

The FOI Act also requires AHPRA to proactively publish a range of information under the Information Publication Scheme (IPS). If the document you are looking for is not in the disclosure log, it may be available on the IPS page, which will go live on 1 June 2019.

Accessing the information

The information described in the disclosure log table below has been released by AHPRA under the FOI Act and is available for public access.
If you wish to access any information noted in the disclosure log please submit a written request to AHPRA.

Via email: foi@ahpra.gov.au

Via post:
FOI Officer
AHPRA National Office
GPO Box 9958
Melbourne VIC 3001

Charges

Section 3(4) of the FOI Act requires agencies to provide public access to information promptly and at the lowest reasonable cost.

AHPRA will charge printing costs at $0.15 per page for the provision of hardcopy documents. This cost applies even if the documents are available to download from the AHPRA website or a linked website.

Members of the public are to be notified of any printing charge payable and the documents will be provided once payment is received.

Disclosure Log

FOI ref number Date published Summary of FOI request  Description of information Access decision
23574   Dental Board policies and procedures governing the management of actual and potential conflicts of interest of members of the Dental Board  Guidelines for Board and committee members with respect to conflict of interest (NOTE - applies to all National Boards)  Full access provided 
23350 25 September 2019

Documents outlining:

  1. Documentation of the AHPRA internal policy regarding the admissibility of audio recordings.
  1. AHPRA National Legal Position Paper regarding recording and communicating private conversations

Partial access provided

Personal information exempted under section 47F of the FOI Act

22045 22 February 2019

Documents outlining:

  1. Policies, guidelines, directives, rules, codes of practice, procedures governing the handling of incoming telephone calls by the AHPRA’s call centre (a.k.a. switchboard operators / enquiry officers).
  2. Policies, guidelines, directives, rules, codes of practice, procedures governing the handling of complaints about breaches of the Medical Board of Australia's Code of Conduct for Doctors in Australia.
  3. Policies, guidelines, directives, rules, codes of practice, procedures governing the handling of requests under Part III of the Freedom of Information Act 1982.
  4. Agreed measures or metrics used to define and evaluate the critical success factors in the delivery of services by the AHPRA’s call centre (a.k.a. switchboard operators / enquiry officers).
  1. Policies, protocols, facts sheets, standard operation procedures, and workbooks for the AHPRA National Customer Service Team.
  2. Policies, guidelines, protocols, manuals, and information sheets in relation to AHPRA’s management of notifications

Partial access provided.

Items 3 - 4 refused under section 24A.

22046 22 February 2019 

Documents outlining:

  1. Procedures for determining whether an employee in the agency has breached the Code of Conduct in Section 13 of the Public Service Act 1999 (Cth).
  2. Policies, guidelines, directives, rules, codes of practice, procedures governing the handling of complaints from members of the public about the conduct of employees that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.
  3. Policies, guidelines, directives, rules, codes of practice, procedures governing the handling of complaints from members of the public about breaches of the Australian Privacy Principles in Schedule 1 of the Privacy Act 1988 (Cth).
  1. AHPRA guide to complaint handling for National Law entities; AHPRA public interest disclosure (whistleblower) policy)
  2. AHPRA procedure to respond to a breach of privacy and incident report templates

Full access provided.

Item 1 refused under section 24A of the FOI Act.

22059 22 February 2019

Documents outlining:

  1. Organisational structure of AHPRA’s National Information Release Unit (NIR Unit).
  2. Functions and activities of the NIR Unit.
  3. who (within the senior executive) is responsible for leading the work in the NIR Unit.
  4. Policies, guidelines, directives, rules, codes of practice, procedures governing the handling of requests under Part III of the FOI Act.
  1. AHPRA National Legal Practice organisation chart
  2. National Information Release Unit description and overview of work
  3. Role descriptors of AHPRA employees currently working within the National Information Release Unit

Full access provided (material irrelevant to the request has been deleted under section 22 of the FOI Act).

Item 4 refused under section 24A of the FOI Act.

 
 
Page reviewed 29/11/2019