Graduate Online Applications FAQ

Frequently asked questions

On this page:

• Why do I need to create an AHPRA account before applying online? 
• Why can’t I share an email address with another applicant or currently registered practitioner? 
• What formats do you accept for document upload?
• I tried to apply online and I lost my application part way through. What should I do?
• How can I track the progress of my application once it is submitted?

Why do I need to create an AHPRA account before applying online?

Creating an AHPRA account is important as it allows you to save and resume your application.

Why can’t I share my email address with another applicant or currently registered practitioner?

As we will be sending you sensitive information relating to your application and your registration, you must ensure the email address you use is personal and secure.

When providing us with a unique email address:

• don’t use an email address that is tied to an education provider or a place of employment (these accounts are often disabled or reassigned once you move on from the organisation), and 
• ensure you can securely and easily access your email address at any time.

If you do not have an email address that meets these criteria, consider creating a new email account.

What formats do you accept for document upload?

All uploaded documents must:

• be in colour, clear and legible 
• be clearly titled in English (no special characters) 
• be in one of the following formats: JPEG, BMP, GIF, PNG, PDF, WORD or TIFF 
• be unencrypted (e.g. an unencrypted PDF) 
• be an uncompressed file 
• have a minimum resolution of 300 dpi, and 
• have a file size not greater than 10MB.

I tried to apply online and I lost my application part way through. What should I do?

You can start your application again at any time before payment is processed. Once payment has been processed, your application has been completed and submitted to AHPRA.

How can I track the progress of my application once it is submitted?

You can use our application tracker once your application has been finalised and submitted.