Frequently asked questions
On this page:
Can I apply early if I’m not eligible to apply online?
Yes. You can still apply early using a hard copy application form. Please see the Forms page of your profession’s National Board website and choose the appropriate form for your circumstances.
What is a Next steps checklist email?
AHPRA sends you this email after you have completed and paid for your application for registration using the online form. The Next steps checklist email contains the application number that AHPRA will use to identify your electronic application in our computer system. It also lists all the supporting documents you need to provide to AHPRA by post within a maximum of 30 days of submitting your online application. This may include other forms as relevant, such as Supervised Practice Plans, available on your profession’s National Board website. The sooner you send in your documents, the sooner we can begin processing your application and the smoother the path to registration will be. It is very important that you PRINT and SEND this email to AHPRA as the cover sheet with your supporting documents.
Why do I have to wait for my Next steps checklist email and then print and send it to AHPRA?
The Next steps checklist email contains the application number that AHPRA will use to identify your electronic application in our computer system. It is important that you receive your application number before you send your supporting documents to AHPRA so that, when you send your documents by post, we can link them to your electronic application. You MUST include this email as the coversheet with your supporting documents. Without this email it will be more difficult for AHPRA to link your documents to your electronic application and may cause delays in processing.
I applied online and I haven’t received my Next steps checklist email. What should I do?
Have you checked your spam inbox? Sometimes emails can be classified as spam and be sent to the spam inbox in your email account.
Have you given us the wrong email address, an incorrect email address or an email address that you no longer have access to? Please contact us by submitting an online enquiry under the category Graduate Applications. Make sure you tell us which profession you are applying for registration in so we can send you the right information. Or you can call our Customer Service Team on 1300 419 495.
If I am applying online, why do I still need to send documents by post?
AHPRA has a legal obligation to verify your identity and, if applicable, check the evidence for other disclosures you make on your online application form about your English language skills, criminal history and/or impairments that could affect your capacity to safely practise your profession. That’s why we need certified copies of your identity and other documents to be mailed to us.
Why do I need to send my supporting documents to AHPRA by post within 30 days?
It is important that you send your documents to AHPRA as soon as possible after you submit your online application. The sooner you send in your documents, the sooner we can begin processing your application and the smoother the path to registration will be. AHPRA is unable to process online applications until we receive all your supporting documents.
If you do not supply your supporting documents within 30 days from when you apply online, your application may be withdrawn.
I tried to apply online and I lost my application part way through. What should I do?
You can start your application again at any time before payment is processed. Once payment has been processed, your application has been stored to be sent to AHPRA.