Planned Maintenance Our banking partner will perform essential maintenance from 3:30am to 7:00am on 4/12/2016 (Australian Eastern Daylight Time (AEDT)). AHPRA's account services, registration renewal for health practitioners, online graduate applications, financial transactions and other online services will be unavailable during this time. We apologise for any inconvenience.

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Australian Health Practitioner Regulation Agency
 

Making an FOI Request

To make a Freedom of Information (FOI) request you should fill out the FOI Application Form below and post to the National AHPRA Office, with the exception of requests for Queensland, specifying as clearly as possible the documents that you are seeking.

Application for freedom of information - AFOI-00 (999 KB,PDF) Document date: 1 December 2015

When filling in the FOI Application Form, consider providing the information below, where relevant, to assist in the processing of your application:

  • proof of identification
  • provide as much information as possible about the documents you are requesting to assist us to process your application – if you need extra space please attach separate sheet/s
  • provide postal contact details for access decision reply and delivery of the copy of the documentation requested
  • send the application to the relevant address(found below)

If you ask a third party to make an FOI request on your behalf, you need to provide a signed, written authority indicating that the person is acting on your behalf.

If you need assistance to make an FOI request of AHPRA, please call us and request to speak to the relevant state FOI Officer on: 1300 419 495.

AHPRA National and Queensland Office Postal Addresses

National

AHPRA
GPO Box 9958
Melbourne
VIC 3001

Queensland

AHPRA
GPO Box 9958
Brisbane
QLD 4001

Opening Hours:

Monday to Friday 9:00am - 5:00pm

Charges

There are charges associated with making an FOI request and getting access to documents that may be imposed on the applicant by AHPRA including processing or access fees.

The most common charges are:

Activity Item  Charge 
Search and retrieval: time we spend searching for or retrieving a document (except if information on computer or other medium under section 17) $15.00 per hour (to a maximum of $30 if the documentation contains personal information about the applicant)
Time spent making an original decision (not including Internal review decision making time) whether to grant, refuse or defer access. Including time spent:
(a) examining the document
(b) consulting with any person or body
(c) making copies with deletions
(d) notifying an interim or final decision on the request
$20.00 per hour (to a maximum of $40 if the documentation contains personal information about the applicant)
Transcript: preparing a transcript from a sound recording, shorthand or similar medium $4.40 per page of transcript
Photocopy $0.10 per page
Inspection: supervision by an agency officer of your inspection of documents or hearing or viewing an audio or visual recording at our premises $6.25 per half hour (or every part thereof)

If we decide to impose a charge, we will give you a written estimate and the basis of our calculation. Where the estimated charge is between $25 and $100, we may ask you to pay a deposit of $20, or where the estimated charge exceeds $100, we may ask you to pay a 25% deposit before we process your request. The usual policy is that charges should be recovered before access is granted to the documents except in cases where waiver or remission is appropriate.

There is an application fee payable to the Tribunal/Court by an applicant if an applicant seeks to appeal a decision made through Internal Review. The application fee will vary according to the jurisdiction.

Charge exemptions

If you hold a current Healthcare card, the charges may be waived. You can ask for the charge to be waived or reduced for any reason, including financial hardship or on the grounds of public interest. If you do so, you should explain your reasons and you may need to provide some evidence.

Your rights

The Freedom of Information Act 1982 (FOI Act) gives any person the right to:

  • access copies of documents (except exempt documents) we hold
  • ask for information we hold about you to be changed or annotated if it is incomplete, out of date, incorrect or misleading, and
  • seek a review of our decision not to allow you access to a document or not to amend your personal record.

You can ask to see any document that we hold. We can refuse access to some documents, or parts of documents that are exempt. Exempt documents may include those relating to national security, documents containing material obtained in confidence and Cabinet documents, or other matters set out in the FOI Act.

 
 
 
Page reviewed 2/12/2015